Answered By: Gabe Gossett
Last Updated: Jan 14, 2016     Views: 27

When you place a request for an article there are a number of things that may happen in order for you to get a copy. Once the request is in, one of two things will happen. We have a service, for select journals, where the request will automatically be filled and a copy will be emailed to you, usually the same day. In most cases, however, your request goes to the Inter-Library Loan Department staff. They will identify if we can get a scanned copy of the article from another library for free, or whether we will have to purchase rights to the article for you (note, this cost is part of the Libraries' normal operating budget and is not passed on to you). When we have received a copy of the article a message will be sent to your Western email address letting you know that it has arrived. You should log in to your ILLiad account immediately and view or download the article, even if you are not going to read it at that time. This will help you avoid accidentally getting a fee for an unviewed article. Articles not viewed within 10 days after the email notification is sent incur a $5 fine. Also, for copyright reasons we cannot retain a copy of the article on your ILLiad account for more than 30 days. We recommend you download and save the article if you will need it beyond that time frame.

For more information, contact the Inter-Library Loan Department at 360-650-3076.

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