Q. Why can't I print?

The problem most students have when their jobs are not printing from campus printers is that they don't have sufficient funds to do so. You should check your printing balance at https://wwu.pcounterwebpay.com/. If you still are having trouble printing even though you have enough funds there are a few other issues that you may be running into:

• You are printing too large a file size. In some cases large file sizes will take a very long time to process or will not process at all. This happens with image files, some Powerpoints, and scanned PDFs among other documents.
• You are printing too many pages at once. Try printing in 20 page increments.
• There is something wrong with the printer, including being out of paper or out of toner. If you are experiencing this issue or can't identify the problem contact nearby staff for assistance.