Answered By: Gabe Gossett Last Updated: Jan 14, 2016 Views: 312
“Awaiting Rapid ILL Sending,” is a brief interim status which article requests are held at prior to being automatically taken into the Rapid processing stream. Requests for articles that have a publication date more than 5 calendar years old AND that have volume number, ISSN, and starting page number will automatically route to this queue. Every 15 minutes Rapid scoops what’s accumulated up and sends them to the first potential lender. Those less than 5 calendar years old must be reviewed for copyright compliance and (assuming they have the required elements) are then manually routed by staff to the “Awaiting Rapid ILL Sending” queue.
How rapid is Rapid? Since implementing at the start of Winter Quarter, 2013, 1,672 requests have been routed to Rapid. That’s 62% of overall article requests routed to lenders. 1,604 Rapid requests have been filled by the system with an average turnaround time of 14.6 hours after entering the Rapid system’s work stream. NOTE that some articles, especially those that must be processed through the copyright compliance queue, will take longer. Each interlibrary loan request is unique presents unique challenges to fulfillment.